Return Policy

We, along with our partners at the National Skin Cent re Singapore, have taken a lot of care and attention to bring you the best products for your sensitive skin that we possibly can. If Suu Balm isn't meeting your expectations, we genuinely want to understand why an d help you find a solution.

Please reach out to us by email at info_us@suubalm.com.

Of course, we understand that not one product can work for everyone. If you are not happy with your order:

1. Refunds will be processed according to Amazon’s return policy
2. Start your return by raising a request through Amazon

As we currently fulfill all orders through Amazon FBA, the entire return process is also managed by Amazon. For any questions or concerns about your return, please contact Amazon’s customer service.